Will I get a Jamaica refund? The Holiday Guru answers coronavirus-related travel questions

Will I get a Jamaica refund? The Holiday Guru answers coronavirus-related travel questions

The Holiday Guru is always on hand to answer your questions.

This week he offers advice on flight refunds and European Health Insurance Cards.

Q. My partner and I were due to go on our honeymoon in November in Jamaica, which currently has a quarantine on return. Sandals, with whom we booked our hotel, have been great and given us a refund already as Jamaica is under curfew. However, BA says we can’t get a refund or voucher. What can we do?

Ashley Willmott, via email.

Missing out: Holidays to Jamaican resorts such as Ocho Rios may be difficult this year

A. If you booked the flights between March 9 and now, you are eligible for a voucher or to change the flight to another date (paying any increase in fare) under BA’s Book With Confidence scheme: see ba.com/confidence. Bookings made before March 9 are under usual terms and conditions: if you do not choose to use a flight, you lose it. For Jamaican travel advice, see visitjamaica.com.

Q. My European Health Insurance Card expires next month and I do not plan to go abroad again until next year. However, given that Brexit discussions seem to have been overwhelmed by problems, would it be worth renewing the card just in case withdrawal of entitlements is delayed?

Linda Graves, via email.

A. My crystal ball is not infallible. However, applications are free of charge for this state-provided health care in the EU and Switzerland (www.ehic.org.uk), and you never know, you may squeeze in another trip after all. There is also a chance a deal will allow EHIC cards to work into 2021.

Q. We are due to go to Malta for a month in November and I understand Covid is increasing there. My wife and I are worried as we are in our 80s.

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