City centre hotels are ‘struggling’ with occupancy reaching just 30% this summer

Many city centre hotels are ‘really struggling’ with a lack of bookings this summer, new research has revealed. Despite a 686 per cent increase in bookings over the last two months, many city centre hotels are still at only 30 per to 40 per cent occupancy, according to data from hotel technology provider Avvio. The huge … Read more

Teletext Holidays: When will people be refunded?

Hundreds of frustrated Teletext customers have contacted This is Money to say they have been waiting months – even more than a year in some cases – for a refund.  Disappointed holidaymakers say they’re still waiting to receive thousands of pounds back after their holidays were cancelled but have been unable to get in touch … Read more

Pandemic travel insurance: Read small print carefully

There is a lack of clarity from travel insurers over how much protection their policies offer for Covid-related disruption, new research has revealed. This could lead to consumers losing money, and with less protection than needed, as international travel reopens, according to data from Which?. It found that many travel insurance customers are being left … Read more

Teletext Holidays threatened with legal action unless it pays £7m in customer refunds

Teletext Holidays could face legal action after failing to return more than £7million in refunds to customers, according to the competition watchdog. The holiday firm has failed to address complaints from hundreds of customers who claim they have not received refunds on cancelled trips within 14 days as required by law, the Competition and Markets … Read more

Teletext Holidays threatened with legal action unless it pays £7m in customer refunds

‘I’ve been waiting a year for £3,200’: Teletext Holidays threatened with legal action unless it pays customers over £7m in refunds for cancelled trips Teletext Holidays has failed to address concerns, the watchdog said  The firm still owes customers over £7m in refunds for cancelled trips It has said in response that it is ‘committed … Read more